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Contact Us
At DLX, we believe in providing not just the best mattresses, but also the best customer service.
Whether you need assistance choosing the perfect mattress, have questions about your current DLX mattress, or need help with a return or warranty, our team is here to help.
Ways To Reach Us
DROP US A LINE
Prefer to write to us? Send us an email at
customerservice@dlxmattress.com.
We aim to respond within 24 hours, but if you don't hear from us within 48 hours, don't worry—we're not ghosting you! It's possible that something got lost in the digital shuffle, so feel free to send your message again.
GIVE US A RING
Prefer to talk with someone? Call us at:
716-665-2247
Monday through Friday between 8am to 4pm Eastern. We do embrace spontaneity, but experience has taught us that scheduled appointments allow us to provide the best service and undivided attention you deserve.
OLD SCHOOL?
Here's our address:
DLX Mattresses
178 Blackstone Ave.
Jamestown, NY 14701
We get it, there's something special about a handwritten letter or typed note. Feel free to pen your thoughts or queries and send them over to our headquarters.
Want to Talk?
Sometimes, typing out a question just doesn't cut it, right? You might want to have a real conversation, hear a friendly voice, or dive deep into the specifics about our mattresses. If that's the case, we're more than happy to hop on a call with you!
Our team is available from 8am to 4pm, Monday to Friday. Though we love spontaneity, we've found that setting up a scheduled appointment ensures that we are fully available and prepared to help you out.
So, if you'd like to have a chat, go ahead and book a slot that works for you. We promise it'll be time well spent! We're excited to speak with you and assist in any way we can.