Experience the DLX Mattress difference without worrying about shipping costs. DLX Mattresses ships for free anywhere in the contiguous 48 states, right to your doorstep. Unfortunately, we are unable to deliver to PO Boxes. We apologize, but at this time, we cannot ship to non-contiguous states and territories.
Once you place your order, you can expect your new DLX mattress at your doorstep within two to three weeks, depending on your location within the United States. Rest assured, we strive to deliver your mattress as swiftly as possible.
We ship your DLX Mattress within 7 to 14 days of order placement. You'll receive a tracking number via email once your mattress is on its way. Should shipping exceed 14 days, we'll notify you, and you're free to cancel without any penalty.
Trouble with your tracking number? Don't worry. Contact us via call or email, and we'll figure it out for you. And remember, tracking details may take a few hours to show up in the FedEx system. Should you find any issue with the package upon delivery, please reach out to us promptly with photos of the damage, so we can address your situation.
We regret that we can't ship to U.S. Military APO/FPO addresses and PO Boxes, but we do offer military discounts. We also can't assist with removal of your old mattress, but we can suggest options for responsible disposal. Lastly, if there are any issues with lost packages, get in touch with us right away, and we'll work on making things right.
DLX Mattresses is committed to delivering comfort to your doorstep. If you have any questions or concerns about your order, don't hesitate to reach out. We're here to help, every step of the way.